SmartOpsIT
Modern IT for your business Managed IT Services & Hybrid Cloud Solutions in the UK

Your External
IT Department in the UK

Secure infrastructure, cloud solutions, and automation. We streamline your IT so you can focus on growing your business. 24/7 monitoring and support — no technical jargon.

Book a Call (30 min)

💻 UK-wide remote support 🤝 No long-term contracts to start

System Status: Live
Security
Protected
Uptime
99.99%
BACKUP Data verified: OK
SECURE 0 Threats detected
✅ UK-Based Support
No Offshore Call Centres
Direct Engineer Access

Technologies We Work With

Managing and supporting industry-leading solutions.

Google Cloud

Google

  • Cloud SQL
  • Workspace
  • GCP & Kubernetes
Linux

Linux

  • Debian / Ubuntu
  • Bash & Auto
  • Apache / Nginx
Microsoft

Microsoft

  • Active Directory
  • Azure & 365
  • Windows Server
Proxmox

Proxmox

  • Klastry HA
  • LXC / KVM
  • Proxmox Backup
Cisco / Networking

Network

  • Cisco / UniFi
  • Firewall / VPN
  • VLAN & Routing
VMware

VMware

  • vSphere / ESXi
  • vCenter Server
  • P2V Migrations

Hard Rules, No Fluff

Instead of promises, we ensure concrete service parameters.

Response Time (SLA)

Critical issues are prioritised immediately (typically under 60 min during business hours).

24/7 Monitoring

Our systems monitor your network around the clock. We know about failures automatically. Response times aligned with your SLA and business hours.

Full Transparency

You receive a monthly report: what was done, what threats were blocked, and the overall health of your network.

What Does Managed IT Include?

We secure every aspect of your technical infrastructure, ensuring business continuity.

Helpdesk & Support

Your team gets unlimited remote support. Most issues are resolved quickly — with clear response times and no call centres.

More about Managed IT Services →

Monitoring 24/7

We detect issues (e.g., low disk space, service failures) before they disrupt your work. Working in the background.

How monitoring works? →

Cybersecurity

Implementing MFA, managing antivirus, and automating Patch Management to protect you from attacks.

Check security →

Cloud Management

Full administration of Microsoft 365, Google Workspace, Azure, and AWS environments. Cost optimisation.

Cloud services →

Backup & DR

Daily backup verification. Ensuring your data is safe and recoverable in case of failure.

Data recovery →

Hardware Inventory

Tracking warranties, licenses, and device lifecycles so you know what you own and when to upgrade.

Included

Typical Issues We Solve

Small Business (2 people)

Problem: Email Chaos

Client was using cheap hosting. Spam flooded inboxes, and calendars didn't sync on phones.

Solution:
  • • Migration to Microsoft 365
  • • MFA Implementation
  • • Shared calendars & OneDrive
Office (10 people)

Problem: Slow Wi-Fi & VPN

Staff complained about connection drops. Remote work was impossible due to slow VPN.

Solution:
  • • New UniFi Access Points
  • • Network Separation (VLAN)
  • • Fast & Secure VPN Tunnel
Production (20+ people)

Problem: Data Loss Risk

No central management. PCs not updated for years, high ransomware risk.

Solution:
  • • Central RMM System
  • • Automated 3-2-1 Backup
  • • EDR Protection on every PC

Why Trust SmartOps IT?

Direct Contact, No Corporate Red Tape

SmartOps IT provides specialized IT support for businesses that value speed and concrete results. We cut out the bureaucracy. You get direct access to experts who know your infrastructure inside out.

We collaborate with trusted partners for specialized projects, but our core team remains your main point of contact and quality guarantor.

No Jargon Direct Contact
Remote / On-site
Hybrid Model
Reports
Monthly Summaries
Transparency
Clear Rules

Transparent Pricing

Simple packages. You know what you pay for.

Essential

Essential security.

from £25/ user / month
  • ✓ Microsoft 365 user & email management (onboarding/offboarding)
  • ✓ Managed endpoint protection (AV)
  • ✓ MFA enforcement for Microsoft 365 accounts
  • ✓ Basic patch compliance (Windows)
  • Remote IT support (Mon–Fri, 9am–5pm) — fair-use
Ask for details
RECOMMENDED

Advanced Protection

Peace of mind for staff.

from £45/ user / month
  • ✓ Everything in Essential
  • ✓ Unlimited remote helpdesk (fair-use, business hours)
  • ✓ Microsoft 365 management (users, mailboxes, policies)
  • ✓ Email & file backup (Microsoft 365)
  • ✓ Next-gen endpoint protection (EDR) + MFA enforcement
  • ✓ Patch management & device health checks
Choose Plan

Project Support

Migrations, Audits, Networks.

QuoteIndividual

Need one-off help with server deployment, cloud migration, or security audit?

Get a Quote

Satisfaction Guarantee

No long-term "locked-in" contracts to start. No hidden fees. We operate on trust – if you are not satisfied with the services in the first month, you can cancel without penalties.

Book a free 30-minute consultation →

Frequently Asked Questions

How much does it cost and what determines the price?
Pricing depends on your number of users and devices. Our per-user plans include support and Microsoft 365 management (and backup where selected). Our per-device pricing applies to monitoring and security for endpoints only.
What does onboarding look like?
It starts with an audit. We install monitoring tools, secure computers, and document the network. The entire process happens in the background.
Do you come on-site?
Yes. While most issues are resolved remotely, for hardware failures or planned projects I can provide on-site support when needed. For locations further afield, I’ll arrange help through a trusted partner.
How do I report issues?
You have a dedicated email address, a client portal, and a phone number for critical emergencies. Tickets come directly to our support team.
Are there long-term contracts?
We typically work on 12-month agreements for stability; however, 30-day rolling contracts are available for clients who prefer flexibility.