Stop Worrying About IT.
Start Growing.
We provide proactive Managed IT Services that prevent downtime before it happens. Secure, reliable, and UK-based support for a flat monthly fee.
Before SmartOps
- • Unpredictable downtime
- • Surprise repair bills
- • Slow computers & Wi-Fi
- • "It works... sometimes"
After SmartOps
- • High uptime & stability
- • Flat monthly rate
- • Proactive updates
- • Peace of mind
What Exactly Is "Managed IT"?
Think of it as subscribing to a full IT department. Instead of paying per hour when something breaks, you pay a flat fee for us to keep everything running smoothly, secure, and updated.
24/7 Monitoring
We use advanced tools to monitor your servers and PCs day and night. We often fix issues before you even know they exist.
Unlimited Helpdesk
Printer not working? Email down? Your team gets direct access to an engineer — no call centres. Most issues are resolved remotely, fast
Security Suite
Enterprise-grade Antivirus (EDR), Patch Management (Updates), and Web Protection included in every package.
Backup & Disaster Recovery
We ensure your critical data is backed up daily and can be restored quickly in case of accidental deletion or ransomware.
Vendor Management
Internet down? Software glitch? We talk to BT, Microsoft, and your software vendors so you don't have to sit on hold.
Reporting & Strategy
Monthly reports on your IT health. We act as your virtual CIO, helping you plan your technology budget.
Simple, Transparent Pricing
Choose the level of support that fits your business stage.
Essential
For stable environments needing safety.
- ✓ Microsoft 365 user & email management (onboarding/offboarding)
- ✓ Managed endpoint protection (AV)
- ✓ MFA enforcement for Microsoft 365 accounts
- ✓ Basic patch compliance (Windows)
- Remote IT support (Mon–Fri, 9am–5pm) — fair-use
Full Managed Care
All-inclusive IT department.
- ✓ Everything in Essential
- ✓ Unlimited remote helpdesk (fair-use, business hours)
- ✓ Microsoft 365 management (users, mailboxes, policies)
- ✓ Email & file backup (Microsoft 365)
- ✓ Next-gen endpoint protection (EDR) + MFA enforcement
- ✓ Patch management & device health checks